Jens Reichwagen demonstrates how quality and safety culture are linked
The 26th edition of Good to KNOW! features Jens Reichwagen, Associate Director Global Quality Systems at Arxada, who discusses how quality can be reimagined today. With his innovative ‘Quality Moments’ format, he makes complex topics such as management standards, audits and quality processes accessible to employees worldwide. Compact, understandable and practical.
He also explains why quality is not a control tool, but a central component of corporate culture. Through short learning units, digital communication and active exchange, Jens Reichwagen creates transparency, motivation and a common understanding of responsibility.
The interview illustrates how safety culture and quality management are intertwined and how digital formats help to share knowledge and anchor standards in the long term.