Florian Ertl talks about digitalisation and AI in the industry
In the 28th edition of Good to KNOW!, we talk to Florian Ertl, Managing Director of WhatzLearn GmbH, about the opportunities and challenges of digitalisation in the industry and why technical progress alone is not enough.
He explains that successful transformation can only be achieved when people, processes and technology are in harmony. In contractor management in particular, communication is key to efficiency, safety and acceptance.
Florian Ertl also discusses how artificial intelligence already supports processes, overcomes language barriers and minimises risks, but never replaces the human factor. Digital systems must be understood, supported and trained in order to create real added value.